Call us Toll Free: 888-NAT-MODS or 888-628-6637  

North American Tuning is your #1 shop for Mustang, Corvette, Camaro and Challenger Parts! We've been a leading parts supplier to the modern day muscle car for over 10 years and try to exceed your expectations. Our dedicated staff is here to serve you, with our combined 83 years experience in the automotive aftermarket, we are sure there is nothing that we cannot do for you.

Refund and Return Policy

Refund and Return Policy:

Sometimes a product needs to be returned. Our goal is to make this process as painless as possible. If you receive a product that is incorrect, damaged or inferior, please contact us immediately so we can begin the returns process and make sure you receive what you ordered quickly. For all returns, you must receive a Return Merchandise Authorization (RMA) number.

 

Getting Credit for Returned Items

 

When you send back an item you no longer want, you have two choices for getting credit, assuming you properly followed all guidelines for returns:

 

  1. Store credit in full for the product, not including shipping charges
  2. Refund to your credit card minus a 10% restocking fee and not including shipping charges

NAT's Return Policy

  • NorthAmericanTuning.com will not accept returns of electrical or electronic products - no exceptions.
  • Used items may not be returned under any circumstances.
  • We are not responsible for items damaged by improper use or installation.
  • All products must be received by our Returns Processing Center within 10 business days of receiving a Return Merchandise Authorization (RMA) number or they may be refused.
  • The RMA numbers must appear on the shipping labels we provide. PLEASE DO NOT MARK ON THE OUTSIDE OF THE BOX.
  • All items must be returned with original packaging and materials and be in perfect, new condition.
  • Shipping and handling charges are not refundable. You are responsible for insuring returns.
  • Products returned that were purchased during a Free Shipping promotion are subject to having regular shipping charges deducted from any refund.
  • Any deviation from the return process outlined above will result in a delay or refusal of your refund and an additional restocking fee of up to 30%.
  • All returns are subject to a 25% restocking fee at our discretion.
  • Returns must be made within 30 days of receiving the product.

Incorrect or Damaged Product

If you have received damaged merchandise or have received items that you did not order, please contact us by replying to your e-mail receipt, making sure to copy the contents of the receipt in your e-mail. Simply let us know the error or that the product was damaged, and we'll take care of it at no cost to you, including all shipping charges (up to the original amount you paid for shipping). We will wait to receive and inspect the originally-shipped product prior to shipping a replacement. If a product was damaged during shipping, you must retain all materials until the shipper (UPS, FEDEX, etc.) has had a chance to inspect the package, if they choose. Our policy is to replace damaged or incorrect products. If you choose not to accept a replacement, it is considered a regular return and subject to our return policy guidelines listed above.

Replacement Product

If we sent you something in error, and we send the correct item out but do not get the wrong one back within 10 business days, we will charge your credit card for the full amount of the replacement item or the incorrect item plus shipping, whichever is greater.

Warranty Replacement

If you feel a product you have purchased is defective or has failed under warranty, contact us. We will help determine the likelihood it is defective prior to your returning the product for inspection. This will save you time and money if there happens to be another reason for the problem you are having with the product. Once a product has been determined it may be defective and requires further inspection, we will instruct you as to your next course of action. This next step may vary depending on the guidelines set forth by the manufacturer. Shipping costs for returning parts for inspection and returning the part to you are usually your responsibility depending on the manufacturer and what their warranty policy is. Please call us for more information on specific warranty replacements.

Northamericantuning.com is your source for 2005-2017 Mustang Parts, 2010-2017 Camaro Parts, 2008-2017 Challenger Parts, and C7 Corvette Parts. Specializing in Mustang Shift knobs, splitters and spoilers, and Camaro interior parts.

North American Tuning caries all the greatest brands for your Mustang, Camaro, Corvette and Challenger. You won't find a better selection of exhaust systems for your modern muscle car. We carry many systems from Akrapovic, Borla, Billy Boat, Corsa, Magnaflow, Kooks and more. We also have the largest selection of cold air intakes. Our selection includes K&N, Halltech, aFe, Green, SLP and more. If you are more into aesthetic products like front splitters, rear spoilers, side skirts rockets then you'll be glad to know we carry APR carbon, ACS Composites, SLP, RPI, ACI and others. we also carry stainless steel accessories from American Car Craft, embroidered floor mats from Lloyd Mats, WeatherTech and Husky. Our other goodies come from Street Scene, Defenderworx, Classic Design Concepts, ARH, Shelby America, Ford Racing, Airaid, Xenon, 3dCarbon and more. If you can't find your Mustang, Camaro, Challenger or Corvette part on our site then you just might not need it. Thank you for considering NorthAmericanTuning.com. 

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